Reference

hades188 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you create an account, sign in from a mobile browser, or connect DANA, OVO, GoPay and QRIS.

Account clarityWallet recordsCookie choicesSupport requests
hades188 hades188 Privacy Policy for Your Account
CONTACT THE POLICY TEAM

Switch From Account Help to Privacy Support

A clear contact path helps you ask about personal data without repeating your account history. Send a privacy request through the support route linked in your account area and include the email or phone number attached to your profile. We use the details you provide to locate the right record, confirm that the request belongs to you and respond with the next step.

Team online

Account request

Ask us to access, correct or explain data connected with your hades188 account. Include your registered phone number so we can match the request without asking for your DANA, OVO or GoPay password.

Wallet question

If a QRIS, bank transfer or virtual account reference appears incorrectly, send the transaction reference and date through support. We use those details to check the record while keeping payment credentials outside our request process.

Device concern

Tell us if a mobile browser or desktop session shows an unfamiliar sign-in record. We can check the relevant access trail and explain which security or cookie data relates to that session.

HOW WE HANDLE RECORDS

Browse the Data Practices Behind Your Login

Privacy choices work best when each step has a defined reason. We separate account verification, wallet matching, security checks and support correspondence so a request can be handled against the correct record.

Account data

We collect details needed to create and maintain your account, including contact data and phone verification results. We use them for sign-in checks, account correspondence and requests linked to your profile.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may produce reference data such as amount, date and status. We use those references to match records, not to request wallet passwords.

Cookies and devices

Cookies and device signals can help keep a mobile browser session connected to login and detect unusual access. You can manage browser cookie settings, although some account functions may then need another sign-in.

Account security

Phone verification and sign-in records help us identify access attempts that do not fit your account pattern. Never send a password or wallet PIN in a support message; we do not need either for a privacy request.

Retention approach

We keep account, transaction-reference and support records only for operational, security or legal needs that apply to the service. When a record is no longer needed for those purposes, we assess it for deletion or removal of identifying details.

Policy changes

When this Privacy Policy changes, we update the page and its date or wording so you can compare the current terms. To request access, correction or deletion, contact support from the account-linked route.

Find Answers About Privacy Policy Access

These answers cover the questions we expect you to ask before opening an account or connecting a wallet. They focus on hades188 records, device activity, payment references and the steps for making a privacy request.

It covers account creation, phone verification, sign-in records, cookies, device signals, wallet references and support messages. It also explains how you can ask us to access or correct eligible data.

Yes. The policy covers operational references from DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account records. These can include status, date and reference details, not wallet passwords.

We use your phone number for account identification, phone verification, sign-in support and messages connected with your profile. It helps us confirm that a privacy request comes from the account holder.

You can request access to eligible account data through the support route linked to your profile. Include your registered phone number or email, and we may ask for an additional account check.

Cookies can keep your browser session connected as you move from login to the policy page or lobby. If you clear or block them, you may need to sign in again before opening account-linked pages.

Send the affected DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference through support, with its date and status. We will check the operational record and explain the available correction path.

The Privacy Policy applies to data handled through the service for supported Indonesia access. Account access depends on local law, and you can contact us if you need the policy clarified for your situation.